Project Overview
Westshore Medical Associates, a busy medical practice located at 4502 George Road in the Westshore business district of Tampa, contacted us regarding their failing flat roof. The 3,279 sq ft single-story medical building had a 22-year-old EPDM rubber roof that was heavily ponding water, showing UV deterioration, and had developed multiple seam failures causing interior leaks in exam rooms and the medical records storage area.
Dr. Martinez, the practice owner, was extremely concerned about business continuption. The medical practice sees 40-50 patients daily and operates Monday through Friday from 8:00 AM to 5:00 PM. Any roofing work during business hours would be disruptive to patients and create liability concerns with noise, equipment, and roof access. Additionally, medical equipment worth $400,000+ was housed in the building, making leak prevention critical.
During our initial inspection, we found the existing EPDM roof had reached end of life. Multiple ponding areas (water standing 48+ hours after rain) had accelerated deterioration. Three active leak points had damaged ceiling tiles in exam rooms. The practice needed a permanent solution with minimal business disruption. We proposed a weekend installation schedule using a fully-adhered TPO roofing system with enhanced drainage improvements.
Scope of Work
Pre-Construction Planning
- Scheduled work for Saturday-Sunday (practice closed on weekends)
- Coordinated building access with property management company
- Protected HVAC units and rooftop equipment
- Arranged for after-hours dumpster delivery and removal
- Obtained Hillsborough County commercial roofing permit
Tear-Off & Substrate Preparation
- Complete removal of existing EPDM rubber membrane (3,279 sq ft)
- Removed deteriorated rigid insulation in ponding areas (40% of roof)
- Inspected structural metal roof deck - found excellent condition
- Power-washed and dried all substrate areas
Roof Improvements
- Tapered Insulation System: Installed polyiso tapered insulation to eliminate ponding water (crickets to all drains)
- R-Value Upgrade: Increased insulation from R-19 to R-30 (energy code compliance + tenant comfort)
- New Roof Drains: Replaced 4 roof drains with overflow scuppers per code
- Cant Strips: Installed new wood cant strips at all parapet walls
TPO Membrane Installation
- Membrane: GAF EverGuard TPO 60-mil white membrane (fully adhered system)
- Adhesive: Low-VOC water-based bonding adhesive (safer for occupied medical building)
- Seams: Hot-air welded seams (superior to glued seams, 100% tested)
- Flashing: All parapet walls, penetrations, and equipment curbs flashed with TPO membrane
- Edge Metal: New aluminum coping cap and drip edge at parapets
- Walkway Pads: Installed TPO walkway pads to HVAC units (roof protection)
Business Continuity Measures
- Friday 5:00 PM: Building secured, no work during business hours
- Weekend: All roofing work completed Saturday-Sunday
- Sunday 6:00 PM: Final cleanup, building returned to practice
- Monday 8:00 AM: Practice opened as usual, zero patient disruption
Challenges & Solutions
Challenge 1: Zero Tolerance for Business Disruption
Problem: Medical practices cannot afford downtime. Rescheduling 40-50 daily patients is logistically complex and financially costly. The practice absolutely required zero business disruption, but flat roof replacement typically takes 3-5 business days.
Solution: We scheduled the entire project for a single weekend (Saturday-Sunday). Our commercial crew worked extended hours (7:00 AM - 7:00 PM both days) to complete tear-off, insulation, and TPO installation in 2 days instead of the typical 4-5 days. We pre-staged all materials on Friday evening and had a 6-person crew (vs. typical 3-person) to accelerate timeline. The practice opened Monday morning with zero indication that roofing work had occurred.
Challenge 2: Eliminating Ponding Water
Problem: The existing flat roof had severe ponding issues. Four areas routinely held 2-4 inches of standing water for days after rainfall. Ponding water accelerates roof aging, creates leak risks, and voids manufacturer warranties. Simply installing new TPO over the old deck wouldn’t solve the drainage problem.
Solution: We installed a tapered polyiso insulation system that created positive drainage slopes (1/4” per foot minimum) to all four roof drains. This “cricket” system ensures water flows to drains rather than ponding. We also upgraded the roof drains to larger 6” diameter drains (vs. old 4” drains) and added overflow scuppers as secondary drainage per Florida Building Code. Post-installation testing showed zero ponding after heavy rains.
Challenge 3: Medical Equipment Protection
Problem: The building housed $400,000+ in medical equipment including X-ray machines, EKG equipment, exam tables, and a large medical records storage area. Any roof leaks during construction or material falling through the deck would be catastrophic.
Solution: We maintained 100% weatherproof coverage throughout the weekend. On Saturday, we completed tear-off of the entire roof by 2:00 PM, then immediately installed the new TPO membrane starting at 2:15 PM. By Saturday 7:00 PM, 60% of the roof had new TPO installed and was fully waterproof. Sunday focused on completing the remaining 40%, flashing, and details. At no point was the building interior exposed to weather. We also worked in sections, ensuring each area was weatherproofed before moving to the next.
Challenge 4: Working in Occupied Building Complex
Problem: The medical building shares a parking lot with a restaurant (open on weekends), retail shops, and a fitness center. Our dumpster, material staging, and crane equipment needed to avoid blocking tenant access or customer parking.
Solution: We coordinated with the property management company to reserve designated parking spaces for our dumpster and material staging. We delivered materials on Friday evening after most tenants closed. Our crane delivery of TPO rolls and insulation occurred at 6:30 AM Saturday before retail tenants opened. We used a 15-yard dumpster (smaller than typical 30-yard) to minimize parking impact. Zero complaints from neighboring tenants.
Timeline
Friday (Pre-Construction Day):
- 5:00 PM: Medical practice closed for weekend
- 5:30 PM: Delivered and staged materials on-site
- 6:00 PM: Dumpster delivery
- 6:30 PM: Final walkthrough with property manager, building secured
Saturday (Day 1 - Tear-Off & TPO Start):
- 7:00 AM: 6-person crew arrived
- 7:15 AM: Began EPDM tear-off starting at northwest corner
- 10:30 AM: Tear-off 75% complete
- 12:00 PM: Lunch break (worked through to save time)
- 12:30 PM: Completed tear-off, removed deteriorated insulation
- 2:00 PM: Power-washed substrate, began installing tapered insulation
- 4:00 PM: Tapered insulation 100% complete, began TPO membrane
- 7:00 PM: TPO membrane 60% installed, roof weatherproof, cleanup
Sunday (Day 2 - TPO Completion):
- 7:00 AM: Crew arrived
- 7:15 AM: Continued TPO membrane installation
- 10:00 AM: Membrane 100% installed, began seam welding
- 12:00 PM: Brief lunch break
- 12:30 PM: Completed seam welding, tested all seams
- 2:00 PM: Installed parapet flashing and coping cap
- 3:30 PM: Flashed all roof penetrations and HVAC curbs
- 4:30 PM: Installed walkway pads to HVAC units
- 5:00 PM: Final cleanup with magnetic nail sweep
- 6:00 PM: Removed all equipment, final walkthrough with property manager
- 6:30 PM: Building secured, ready for Monday opening
Monday (Business Resumes):
- 8:00 AM: Medical practice opened as scheduled
- Zero patient disruption or awareness of roofing work
Week Following:
- Tuesday: Hillsborough County commercial roofing inspection (passed)
- Wednesday: GAF contractor submitted warranty registration
- Dumpster removed
Results
Inspection & Code Compliance
Hillsborough County commercial building inspector performed final inspection on Tuesday and passed on first attempt. Inspector specifically noted the quality of the tapered insulation system and proper TPO flashing details at parapets and penetrations.
Commercial building permit closed successfully with all code requirements met including energy code compliance (R-30 insulation).
Business Owner Satisfaction
Dr. Martinez (practice owner):
“Rain Right completed our flat roof replacement entirely over a weekend so our medical practice never missed a day. The project manager coordinated everything perfectly and the crew worked efficiently. No disruption to our patients and the new TPO roof looks great. Professional commercial roofing done right. I’ve already recommended them to other medical practice owners in Westshore.”
Property Manager (building owner):
“Managing commercial roofing projects is always stressful, but Rain Right made this seamless. They worked around tenant schedules, kept the site clean, and delivered exactly what they promised. The weekend-only schedule was perfect for minimizing business impact.”
Business Continuity Success
- Zero patient appointments rescheduled
- Zero revenue loss (practice operated normally Monday-Friday)
- Zero complaints from neighboring tenants
- Zero weather delays (completed on schedule)
Warranty Coverage
- 20-year GAF Total System Warranty (membrane, insulation, flashings)
- 15-year workmanship warranty from Rain Right Roofing
- NDL (No Dollar Limit) coverage on manufacturer warranty (full replacement if failure)
Energy & Performance Benefits
- Ponding eliminated: Tapered insulation ensures positive drainage, extends roof life
- Energy savings: R-30 insulation (vs. R-19) reduces cooling costs by estimated 15-18%
- Cool roof: White TPO reflects 85% of solar heat (vs. dark EPDM absorbing heat)
- Annual savings: Estimated $1,200-1,500/year in reduced HVAC costs
- ROI: Energy savings will offset roof cost in 12-15 years
Cost Breakdown
Total Investment: $19,700
Itemized:
-
Materials: $9,200
- GAF EverGuard TPO 60-mil membrane: $4,100
- Tapered polyiso insulation system: $2,800
- Bonding adhesive (low-VOC): $850
- Roof drains + overflow scuppers: $580
- Parapet coping cap aluminum: $420
- Cant strips, walkway pads, misc: $450
-
Labor: $8,200
- 6-person crew × 2 days (extended hours) @ $685/day/person
- Weekend premium (20% upcharge for weekend work)
- Commercial roofing expertise
-
Equipment & Logistics: $950
- Crane for material delivery: $400
- Dumpster rental (15-yard): $350
- Power washer rental: $200
-
Permits & Engineering: $850
- Hillsborough County commercial permit: $625
- Energy code compliance calculations: $225
-
Insurance/Overhead: $500
- $5M commercial general liability insurance allocation
- Workers compensation allocation
Commercial Pricing Notes: Commercial flat roofing averages $6.00-7.50/sq ft in Tampa. This project came in at $6.01/sq ft, which is competitive pricing for a fully-adhered TPO system with tapered insulation and weekend installation premium.
Why weekend work costs more: Weekend installation adds 15-20% to labor costs due to premium pay for crew, but saves businesses thousands in lost revenue and customer disruption.
Photos
Before: Deteriorated EPDM roof with visible ponding water and failed seams During Tear-Off: Exposed metal deck, removed deteriorated insulation Tapered Insulation: Cricket system installed to eliminate ponding TPO Installation: White membrane with hot-air welded seams After: Clean white TPO roof with zero ponding, new coping cap
Materials Used
- Membrane: GAF EverGuard TPO 60-mil white (reinforced polyester scrim)
- Insulation: Tapered polyiso insulation system (R-30 at low point)
- Adhesive: Low-VOC water-based bonding adhesive
- Drains: 6” commercial roof drains with overflow scuppers
- Coping: Aluminum coping cap (.032” thickness)
- Flashing: TPO membrane flashing at all penetrations
- Walkway Pads: 1/4” thick TPO walkway pads
- Fasteners: Commercial-grade corrosion-resistant fasteners
Lessons Learned
What Went Well
- Weekend-only schedule achieved zero business disruption
- Tapered insulation eliminated chronic ponding problem
- 6-person crew completed work in 2 days vs. typical 4-5 days
- Weather cooperated (clear skies both days)
- Property management coordination seamless
Challenges Overcome
- Accelerated timeline required precise crew coordination
- Material staging in shared parking lot required careful planning
- Maintained weatherproof coverage throughout construction
- Navigated multiple neighboring tenants without complaints
Commercial Roofing Expertise
This project demonstrates our commercial roofing capabilities:
Why Commercial Roofing is Different:
- Business Continuity: Zero tolerance for disruption requires creative scheduling
- Code Compliance: Commercial buildings have stricter energy codes, fire ratings, drainage requirements
- Larger Scale: Commercial crews, equipment, and project management required
- Warranty Requirements: Commercial owners need 15-20 year systems with NDL coverage
- Liability: Higher insurance requirements for occupied commercial buildings
Our Commercial Roofing Services:
- TPO flat roofing (most popular commercial choice)
- EPDM rubber roofing
- Modified bitumen systems
- Commercial metal roofing
- Tapered insulation and ponding solutions
- Weekend/after-hours installation
- Minimal disruption scheduling
Service Area
We provide commercial roofing services throughout Tampa Bay:
- Tampa Commercial Roofing
- Westshore Business District
- Brandon Commercial
- Clearwater Commercial
- Commercial Roofing Services
- View all service areas
Commercial Project Inquiries: Available for site visits and proposals Free Commercial Roof Inspections: We provide detailed assessment reports for building owners and property managers